Privacy Policy

General

This Privacy Policy is published in compliance with applicable Indian laws, including the Information Technology Act, 2000 and relevant rules. ExFactoryPrice may update this policy from time to time without prior notice. Users are encouraged to review it periodically.

Consent & Applicability

You may browse certain sections without registration, but some services require personal information. Providing information for service use is voluntary, but certain services may not be available without required data. Services are currently intended for users within India.

Information Collection & Use

Information is collected to:

• Provide and improve services
• Offer a safe and efficient user experience
• Personalize platform functionality
• Support customer care and operations

Users may request correction of inaccurate personal information, and may raise grievances with designated support channels.

Financial Information

Payments are processed via third-party payment gateway providers. Financial information (e.g., card or bank details) is handled by those providers for transaction processing and authentication. ExFactoryPrice does not perform direct payment authentication itself.

While reasonable security measures are used, users should exercise caution when sharing sensitive information online.

KYC & Regulatory Data

ExFactoryPrice may request PAN, GST, government-issued ID, and other KYC data for:

• Eligibility checks for specific products/services
• Issuing GST invoices
• Improving service access and user experience

Cookies & Analytics

The platform uses cookies and similar technologies for functionality and analytics. Cookies may be disabled in browser settings, though doing so may limit certain platform features.

Communications & Logs

ExFactoryPrice may maintain records of communications (including calls) for service quality, training, legal compliance, and support operations. Where required by law or service need, such records may be shared with authorized parties.

Location Data

When enabled, location information may be collected to support location-based features and services. This is used to improve operations and user experience.

Business Transfers

In case of merger, acquisition, or restructuring, user information may be transferred to the successor entity, subject to applicable data protection obligations.

Data Storage & Security

User information is stored electronically on secure systems/cloud infrastructure with access controls. ExFactoryPrice implements commercially reasonable safeguards to protect confidentiality.

Testimonials & Reviews

By submitting testimonials/reviews, users consent to publication (including edited/paraphrased versions) on platform channels, along with relevant public attribution (such as name/location), where applicable.